Who can benefit from our peptide formulas? Our peptide formulas contain organic hydrolyzed pea protein and organic MCT oil. The protein and fat in our original formulas can be thought of as long pearl necklaces that need to be broken down by the body into individual pearls in order to be absorbed and utilized easily. Our peptide formulas contain short chains of pearls rather than longer chains so that the body does not have to work as hard to absorb and utilize the nutrients. These formulas are most appropriate for those that may have issues that result in malabsorption problems or difficulty utilizing a standard formula. It is a specialized formula and is usually approved only for certain conditions if insurance coverage is needed. It is best to check with your healthcare provider to determine if you have a condition that would benefit from a peptide based formula.
What is our refund policy? Due to the nature of our products, we cannot return any item to stock. After our product leaves our facility we cannot control how it is stored or cared for. We would never ship previously sold products to customers and we feel that you would not want us to do so. We recommend donating your unopened product to someone else who could benefit from it. We can direct you to our partner organizations that distribute our products to their communities. Our products also can be used orally and make a great protein shake or can be included in many dishes.
When can I reach an operator? Someone will be available to take your calls Monday–Friday 9–5pm, EST (excluding major U.S. holidays). Your call is very important to us, so if you receive a recording please leave us a message with your name and number and we will return your call within 24 hours. We can also be reached by email. 937.433.4673 TOLL FREE: 1.844.631.8365
Is this safe? Our Peptide formulas meet all food safety requirements and meet all GRAS, HACCP, and CGMP standards. Liquid Hope Peptide and Nourish Peptide are produced in a FDA/USDA registered facility with a USDA inspector on site. Our formulas undergo thorough testing before they are released from the manufacturer. Both Liquid Hope Peptide and Nourish peptide formulas are shelf-stable, require no refrigeration, and have a two-year shelf life.
Are there any variations in consistency with real food product? Our Peptide formulas undergo regular nutritional assessment and lab testing. However, as with all real food products, the nutrient levels may vary a bit due to growing season, soil, and weather conditions. If you have specific dietary restrictions that require you to be exact with certain nutrient levels, please discuss the use of this product with a health care provider.