FAQ's

Functional Formularies Liquid Hope and Nourish are designed to have a shelf-life of up to 2 years from the date they are cased based upon how the product is stored and handled over the time period. Under guidelines of our research laboratories, if Liquid Hope and Nourish are stored and handled properly at ambient temperatures of 60º to 70º degrees Fahrenheit the maximim shelf-life of 2 years is within the maximum time frame for use.

Is it OK for Liquid Hope/Nourish to sit outside in the heat for short periods of time?
Yes. Exposure to higher heats (75-100º+) for short periods of time will not negatively affect the nutritional values. The only time the nutritional values will begin to be affected is if the products are stored at high heat for extended periods of time (6-12+  months). If exposed to high heat for an extended period, the nutrient value may be decreased over time.​

My Liquid Hope/Nourish was delivered and sat outside in freezing temperatures and is frozen. Is it OK to use?
Yes. Freezing can be a very good way to preserve the nutritional value, texture and flavor of many foods. As long as the food was grown in a high-quality way (for example, organically grown) the overall nutrient retention in a frozen food will remain high. In other words, the vitamins and minerals will keep well when food is frozen.

If you do find that your Liquid Hope/Nourish has been frozen just store at ambient room temperature and it will thaw naturally. If you need a pouch right away, please thaw unopened pouch gently. If you find that your product has been frozen, the product may separate a bit. The product is still perfectly good to use, just shake thoughly or reblend in a blender to re-emulsify.

If you receive ANY units of Liquid Hope or Nourish that appear to be bloated, damaged or leaking to any degree, please contact us immediately at 937-433-4673 / Toll FREE: 1.844.631.8365 and/or send an email to office@functionalformularies.com. Do not open, consume or wash any product that appears to be damaged. Though rare, damage may happen during shipping; under those circumstances, and with sufficient proof of damage, your product will be replaced by either your Durable Medical Equipment Company or Functional Formularies.

Liquid Hope: LHWS124

Nourish: NWS124

Canadian Liquid Hope: LH224CA

By law, we are required to list the "ounces" and "grams," which are measures of weight, not measures of volume, on the food label. Because the formula is made from real food, its density can vary and, as such, so can the volume of the formula in each pouch. Rest assured, each pouch of Liquid Hope and Nourish contains 341 grams as measured on a gram scale.

This is a confusing subject for most but first.  All nutritional information as stated on our website and packaging is correct, it is calculated and tested per pouch and the most accurate measure is 341 grams which is what our manufacturers use as gauge of measurement and what their scales are set to. Any below is rejected.

The conversation of weight is complex one due to the fact that our product, per food labeling laws, has to show 12 oz on the label. However, our products are not fluid ounces as most people expect, due to the viscosity. A glass measuring cup or syringe with ounce measurements is designed to only fluid ounces.  Our product due to not being "fluid" or thin as water will only show 10 ounces.

We have done our best to offer accurate ML measures as a courtesy knowing that RDs are used to working with this measuring system.

Why are there variables in ML from pouch to pouch?

When it comes to measuring solids and liquids, weight (gram) is generally considered as more accurate than volume (Ml). This is because the weight of a substance on Earth will remain constant even if its surrounding condition changes (e.g. if it gets hotter or colder). On the other hand, the amount of space (volume) occupied by a substance – especially if it is a liquid – can be affected by things like changes in temperature without the substance changing its form (i.e. whilst remaining a liquid still).

Liquid Hope and Nourish undergo regular nutritional assessment and lab testing. However, as with all real food products, the nutrient levels may vary a bit due to growing season, soil, and weather conditions. If you have a specific medical condition that requires you to be exact with certain nutrient levels, please discuss the use of this product with your medical team.

What the medical profession has forgotten for the most part is that feeding tube formulas used to be prepared from real food and used to be the standard of care in hospitals and long term care facilities. Liquid Hope and Nourish meet all food safety requirements and meet all GRAS, HACCP, and CGMP standards. Liquid Hope and Nourish are produced in an FDA/USDA registered facility with a USDA inspector on site. They undergo thorough testing before they are released from the manufacturer. They are both shelf-stable, require no refrigeration, and have a two year shelf life. We believe we have the ideal real foods formulas that are a true meal replacement and can be someone's's sole source of nutrition.

Yes, Liquid Hope and Nourish have been tested extensively in the lab, as well as with many customers over the course of its development. We launched our shelf-stable Liquid Hope formula in January 2013. Since the launch of Liquid Hope, the market has changed considerably. There are now thousands of people using Liquid Hope and hundreds of health care practitioners recommending it.

At just $7.99 per serving, we have decided to put our customers before our bottom-line and have purposefully priced Liquid Hope and Nourish to be available to people of all means. Also, consider this: How much would you be spending per meal if you or your loved one were still able to eat by mouth? What would the quality be? If you were making it yourself, how much time and money would you be spending on getting the ingredients and putting together the meals?

In our experience and vast amount of research, we believe sugar contributes to many of the disease processes. Because we work with a large number of folks who have compromised immune systems, are at risk for infections, have cancers, etc., we have made a very strong effort to provide the best nutritional support humanly possible. To this end, we consciously avoided the use of sugar and fruits containing high fructose levels in Liquid Hope and Nourish. 

Please see our 'People of Hope' and our Facebook page for their personal stories!

Someone will be available to take your calls Monday - Friday 9-5pm, EST (excluding major U.S. holidays). Your call is very important to us, so if you receive a recording please leave us a message with your name and number and we will return your call within 24 hours. We can also be reached by email.

937.433.4673
TOLL FREE: 1.844.631.8365

Due to the nature of our product we cannot return the item to stock. After Liquid Hope leaves our facility we can not control how it is stored or cared for. We would never ship previously sold formulas to customers and we feel that you would not want us to. We would recommend donating your unopened Liquid Hope to someone else who could benefit from it or using it to make a great protein shake for yourself. Replacement of damaged goods on a per case basis.