What if my shipment/package is damaged?
If you receive ANY units of Liquid Hope or Nourish that appear to be bloated, damaged or leaking to any degree, please contact us immediately at 937-433-4673 and/or send an email to firstname.lastname@example.org. Do not open, consume or wash any product that appears to be damaged. Though rare, damage may happen during shipping; under those circumstances, and with sufficient proof of damage, your product will be replaced by either your Durable Medical Equipment Company or Functional Formularies.
Liquid Hope: LHWS124
How many milliliters are in each pouch of Liquid Hope and Nourish?
There are between 341 and 355 mL in each pouch of Liquid Hope and Nourish. By law, we are required to list the "ounces" and "grams," which are measures of weight, not measures of volume, on the food label. Because the formula is made from real food, its density can vary and, as such, so can the volume of the formula in each pouch. Rest assured, each pouch of Liquid Hope and Nourish contains 341 grams as measured on a gram scale.
Does insurance cover Liquid Hope and Nourish?
YES! Liquid Hope and Nourish is covered by Medicare and Medicaid. We have an insurance specialist on staff, free of charge, to help those using Liquid Hope and Nourish with the insurance and Medicare approval process. We are the first organic enternal formula to be approved by Medicare. The Medicare billing code for Liquid Hope and Nourish is: B4149 — Blenderized Natural Foods with Intact Nutrients.
Liquid Hope: NDC-Format Number # 57858-0004-11** and NPI # 1023427705.
Nourish: NDC-Format number # 57858-0004-12**
Send an email to email@example.com to start the process. Please read our page on insurance for more information.
**National Drug Codes (NDC) Format Codes: Products sold by Nutritional Medicinals LLC are not classified as Medical Foods by the US Food and Drug Administration (FDA). NDC format codes are product codes adjusted according to standard industry practice to meet the format requirements of pharmacy and health insurance computer systems. NDC-format numbers have been submitted by Nutritional Medicinals LLC to data warehouses. While Nutritional Medicinals cannot confirm that NDC-format numbers have been published, the codes listed are based on the formatting established by NDC data warehouses but does not guarantee reimbursement.
Are there any variations in consistency with a real food product?
Liquid Hope and Nourish undergo regular nutritional assessment and lab testing. However, as with all real food products, the nutrient levels may vary a bit due to growing season, soil, and weather conditions. If you have a specific medical condition that requires you to be exact with certain nutrient levels, please discuss the use of this product with your medical team.
Is this safe?
What the medical profession has forgotten for the most part is that feeding tube formulas used to be prepared from real food and used to be the standard of care in hospitals and long term care facilities. It was only after having conversations with various medical professionals who remembered and understood this did I feel safe in setting out to make my formula and bring it to market. Liquid Hope and Nourish meet all food safety requirements and meet all GRAS, HACCP, and CGMP standards. Liquid Hope and Nourish are produced in an FDA/UDSA registered facility with a USDA inspector on site. They undergo thorough testing before they are released from the manufacturer. They are both shelf-stable, require no refrigeration, and have a two year shelf life. After eight years of extensive research and development, we believe we finally have the perfect real foods formulas that are a true meal replacement and can be someone's sole source of nutrition.
What is the hang time?
Both Liquid Hope and Nourish are approved for 12 hour hang time!
Functional Formularies recently tested both the adult and pediatric enteral formulas for microbial activity and there was zero microbial activity after a 12 hour hang time test (conducted at room temperature). This is a 3-fold increase in the hang time that was last tested (4 hrs). The increase is simply a function of the company carrying out an extended duration microbial test and is not the result of any changes to either formula.
Has this been tested?
Yes, Liquid Hope and Nourish have been tested extensively in the lab, as well as with many customers over the course of its development. We launched our shelf-stable Liquid Hope formula in January 2013. Since the launch of Liquid Hope, the market has changed considerably. There are now thousands of people using Liquid Hope and hundreds of health care practitioners recommending it.
Both Liquid Hope and Nourish should work with any pump although if possible, we feel that a bolus feed using a syringe at regular meal times works best for everyone. With the syringe, you will always need to use the plunger by gently applying pressure to push the food in to the feeding tube.
If mixing the products with anything, including water, you will need to use a blender to make sure the product is emulsified, especially with using a pump.
If the products are cool at all, even by keeping in an air conditioned room, the product will thicken. You may run the unopened pouch under hot water for a minute or two to thin the products down if needed.
95% of our customers have no issue with our real foods formula especially when using a 60 cc no-ring syringe bolus (syringe) feed or a large bore gravity bag. Also, you might be interested in the Jofas Clamp. The Jofas is a 24" flexible arm that holds a 60cc syringe tube for nasal gastric (NG) and gastric (G) gravity feeding systems. One end of the flexible arm has a clip that holds the syringe up to 24" high. The opposite end has a C-Clamp that attaches to any flat surface up to 2" thick.
So why organic?
I remember many years ago, when I first started in the food business, it seemed pesticides were the only thing I had to be worried about. For that reason alone, I made the decision to use only organics, both personally and for my customers. Fast-forward years later, with many more things to be concerned about most all of GMOs, I still would never sacrifice quality for cost. I feel that my customers understand how deep and serious the issues are with our food supply, and they are willing to spend a little more to get quality ingredients.
Are there other products like this on the market?
There are a lot of products out there, some labeling themselves as real food and/or organic. These companies are using either a lot of sugars, oils, or a very limited ingredient profile that creates more of a supplement than a true meal replacement. Even though I have whole-foods nutrition in my background as well as being a chef, it still took eight years of research and development to get this formula to the point where I felt comfortable we had a product that would actually help people — one that could be used as a sole source of nutrition. With 16 different whole-food ingredients put together in a way to keep high nutritionals, yet be thin enough to flow through a feeding tube, it was no small feat. But we did it!
Can I afford an organic whole foods enteral formula?
At just $7.99 per serving, we have decided to put our customers before our bottom-line and have purposefully priced Liquid Hope and Nourish to be available to people of all means. Also, consider this: How much would you be spending per meal if you or your loved one were still able to eat by mouth? What would the quality be? If you were making it yourself, how much time and money would you be spending on getting the ingredients and putting together the meals?
Why don't you use fruit or free sugar of any kind in your blends?
In our experience and vast amount of research, we believe sugar contributes to many of the disease processes. Because we work with a large number of folks who have compromised immune systems, are at risk for infections, have cancers, etc., we have made a very strong effort to provide the best nutritional support humanly possible. To this end, we consciously avoided the use of sugar in Liquid Hope and Nourish. If we would have chosen to use the sugar from fruits — as well as other ingredients many suppliers are using to get their seemingly adequate nutritional profile — it would have made us just like everybody else … and in our opinion, less healthy. Sometimes you have to look beyond the numbers on the label to understand whether you're getting the best possible combination of ingredients for your real, whole food tube feedings.
So what did I do?
I set out to create better meals for my father, and make them in a way he could have them. I wanted him to have real, whole food tube feedings — not chemicals and sugar. First, I had to run this idea by many people, including a doctor who I had enlisted to oversee the process of creating a better liquid diet for my dad. Then, I began to look at all of the issues my dad had begun to experience as a result from the brain injury. This led me to research the concept of "food as medicine" and "functional foods." I found an amazing book, "Healing with Whole Foods," by the brilliant Paul Pitchford. With the help of Paul and some other inspiring minds, Liquid Hope was created!
Why the name?
Six weeks after starting my father on this formula, his health was definitely improving, whether it was by way of modern medicine, the grace of God, or anything in between — so much so that his doctor phoned to tell me it was "a miracle." My reply? "No, not a miracle. Simply nutrition." This was the first real glimmer of hope we'd had in a very long time, so my family began to refer to this real, organic whole food feeding tube formula as Liquid Hope.
Has the medical community responded to your efforts?
Yes, and the response has been resoundingly positive. Some examples:
"Functional Formularies product is exactly the sort of formula that I have long looked, and hoped for. It offers the kind of positive experience - of both good nutrition and active participation in promoting one's own health - that all of us need, particularly when we're at our most vulnerable."
~ James S. Gordon, M.D.
Founder and Director of The Center for Mind-Body Medicine and Food as Medicine conference.
"Wow this product is AWESOME!!! As an exercise specialist with over 20 years of professional experience I have never encountered a nutritional product quite like Liquid Hope. Simply put - it's perfect and I can not wait to introduce Liquid Hope to all my clients."
Brad Thorpe RTSm, MATCS
Creator of the Isometric Training System
"Finally, a formula that delivers the healing power of nutrition from organic, whole foods. This is the "food as medicine" nutrition support product that patients have been hungry for!"
~ Kathie Madonna Swift, MS, RDN, LDN, FAND
Recently named by Today's Dietitian as one of the top Registered Dietitians in the country who are "making a difference".
"As consumers become more savvy about true, whole foods nutrition, they balk upon reading the ingredient list of common hospital-based meal replacement formulas. Yours fills the void nicely!"
~ Jeanne M. Wallace, PhD, CNC
Widely regarded as one of the nation's most prominent experts in nutritional oncology.
"I cannot overstate what I feel to be the need for such a whole foods based product and I predict that once it is available, many, many physicians and other healthcare providers will jump for joy at the prospect of being able to offer their patients HOPE and a truly healthy option."
~ Kristine Noonan RN CHHC
Board Certified Health Counselor Honor & Hope Wellness Center
"I have been working with people who have cancer for the last 13 years and been a nurse for over 30 years. I have been searching for a "whole food" based, nutrient dense formula to recommend to my patients my entire career! Liquid Hope is truly an answer to this prayer. There is NOTHING out there that is suitable for human consumption. Those products are filled with chemicals and sugar, which PROMOTE disease. People need "food" to assist the body's innate quest to heal, strengthen the immune system, and support that process. It truly does give HOPE!"
~ Laurie McCracken, RN, OCN, HHC
"Thank you for thinking outside the box and developing products to help folks who are ill."
~ Jean Schmidt
United States Congress
"We are very excited that Nourish is finally on the market. Blenderized foods are a benefit for patients who have intolerances or are allergic to certain ingredients in standard enteral formulas. It is also a quality-of-life issue as some of the patients prefer natural, organic, and real foods. In addition, in our experience, tube-fed children especially experienced better GI tolerance, health, and well-being when using blenderized foods. Nourish, Functional Formularies' new commercially available blenderized tube feeding formula, will alleviate a risk of inadequate or unbalanced nutritional intake, microbial contamination, and tube clogging when compared to blends made at home."
~ Yuliya Rekhtman, MD
Pediatric Gastroenterology and Nutrition
Georgetown University Hospital
"Whole, nutritious, real foods should be a part of everyone’s diet, including and especially for children with feeding tubes. Just because someone has a feeding tube does not mean they need to be succumbed to solely eating formula with added sugar and other unwanted additives day in and day out. You try drinking those conventional formulas for the rest of your life! I am elated that there is finally a ready-to-feed formula out there for children, made from all real foods, is nutritionally complete, and with no added sugar, juice, or unwanted additives. As a dietitian providing blenderized formulas for children, I have seen the benefits of real food in a child’s growth, bowel function, skin and hair health, and overall nutrition status. I cannot wait to recommend Nourish to my patients!"
~ Robyn Felten MS, RD, LDN, CNSC
Medical Advisory Board - Functional Formularies
What's been some of the response you've gotten from consumers who've used Liquid Hope and Nourish?
Please see our 'People of Hope' and our Facebook page for their personal stories!
Someone will be available to take your calls Monday - Friday 9-5pm, EST (excluding major U.S. holidays). Your call is very important to us, so if you receive a recording please leave us a message with your name and number and we will return your call within 24 hours. We can also be reached by email.
What is our Refund Policy?
Due to the nature of our product we cannot return the item to stock. After Liquid Hope leaves our facility we can not control how it is stored or cared for. We would never ship previously sold formulas to customers and we feel that you would not want us to. We would recommend donating your unopened Liquid Hope to someone else who could benefit from it or using it to make a great protein shake for yourself. Replacement of damaged goods on a per case basis.