If you receive ANY pouches of Keto Peptide that appear to be bloated, damaged or leaking to any degree, please contact us immediately at 937-433-4673 / Toll FREE: 1.844.631.8365 and/or send an email to office@functionalformularies.com. Do not open, consume or use any product that appears to be damaged. Though rare, damage may occur during shipping. Under those circumstances, and with sufficient proof of damage, your product will be replaced by either your Durable Medical Equipment supplier or Functional Formularies.